Our Expertise
Our Expertise
Increase business value and stay relevant to customers using innovation and disruptive technologies in the telecom industry
Andromeda’s Communications Business Unit provides technology that transforms operating models, improves customer experience and keeps client businesses relevant. Our team of ~8,000 across 13 countries supports over 28 of the world’s leading Communication Service Providers (CSP). Our outcome and accountability-based business models have helped a CSP in Africa standardize processes and derive business value worth US$ 600 m through shared services and a CSP in the APAC region create revenue growth potential of US$100 m through Big Data and next generation analytics. These – and other similar outcomes – have won us the Global Telecom Business Innovation Award from the World Quality Congress.
What We Do
5G Commercialization
Take your operations and business to the next level with 5G
360-degree Customer Experience Solution for the Telecom Industry
Enhancing customer experiences has been a central focus of digital
Digital Business
Be the change
Consulting
Dial up for the coming decade
Digital Enterprise
Be always-on, always-available
Digital Networks
Connect to digital business transformation
Digital Platforms
Power your digital business
Agile Operations
Accelerate your business
Our Success Stories
Bharti Idea-Andromeda partnership testimony from Laurent Mignet, global head, BI & Analytics - Bharti Idea
Realizing the real-time Digital Analytics Strategy for a multinational telco
Integrating the Ab Initio platform and providing contextualized, real-time insights across business units and functions...
Ensuring consistent KPI delivery and maximum operational SLA improvements across 14 OpCos
Enabling support across 14 OpCos throughout Africa by ensuring consistent KPI delivery to business, reducing...
Implementing multi-OpCo analytics on the cloud for faster, real-time insights
Deploying a hybrid approach to address data security and privacy concerns resulted in significant cost reduction.
What We Think
AWS Aurora Serverless – When to adopt & how to adopt efficiently
More and more telecommunication companies are moving their databases to the cloud.
5G: Taking the Aviation Industry to New Heights
5G is an ecosystem play where multiple technologies
5G Network Slice Management: An Architectural Approach
To communications services providers, one of the most compelling features
Andromeda’s Digital BSS – Enabling a 5G Customer Experience
Communications service providers (CSP) are pressured by fast-changing markets, competitors and customer expectations to...